Effective Date: February, 2025

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Sitton Mechanical LLC ("we," "us," or "our") is committed to protecting the privacy of our customers. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

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Information We Collect

We collect information directly from you when you:

Request Services: When you contact us to request services, we may collect your name, address, phone number, and details about the services you require.
Schedule Appointments: We collect your name, address, phone number, and appointment details when you schedule a service appointment.
Provide Feedback: If you provide feedback or comments, we may collect your name and any information you choose to share.

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How We Use Your Information

We use the information we collect to:

Provide Services: To schedule and perform the services you request.
Communicate with You: To contact you regarding appointments, service updates, and other relevant information.
Improve Our Services: To analyze and improve our services and customer experience.
Maintain Records: To keep accurate records of our business transactions.

Information Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except as described below:

Service Providers: We may share information with third-party service providers who assist us in providing our services (e.g., subcontractors, suppliers). These providers are obligated to protect your information and use it only for the purposes we specify.

Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Your Rights

You have the right to:

Access Your Information: You can request to review and update the information we have about you.

Correct Inaccuracies: You can request corrections to any inaccurate information we hold about you.
Request Deletion: You can request deletion of your information, subject to legal and contractual obligations.

To exercise these rights, please contact us at the address and phone number provided below.

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